Sign-in and account access
Use the password-recovery link on the sign-in page. Never send your password, authentication code, or recovery link to support.
Reset your passwordSupport
Find self-service options or contact HiringHero for account, privacy, security, or product support.
Email support@hiringhero.ai with a concise description of the issue. For a security concern, start the subject with "Security." For a privacy request, start it with "Privacy Request."
Use the password-recovery link on the sign-in page. Never send your password, authentication code, or recovery link to support.
Reset your passwordSigned-in users can download core application data or permanently delete an account from Account settings.
Open Account settingsReview every generated result before using it. Report inaccurate or concerning output without including unnecessary personal information.
Read the AI Use NoticeInclude the page name, approximate time, browser, and steps that led to the problem. Do not attach confidential documents unless support specifically requests them.
Return to your dashboardUse Account settings for the fastest self-service download or deletion. For another privacy request, email support from the address associated with your HiringHero account. Additional identity verification may be required before information is disclosed or changed.